15% OFF YOUR FIRST PURCHASEFREE GIFTS FOR ORDERS OF US$160 COMPLIMENTARY SHIPPING NOW ON15% OFF YOUR FIRST PURCHASEFREE GIFTS FOR ORDERS OF US$160 COMPLIMENTARY SHIPPING NOW ON

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Shipping

SHIPPING

We offer standard and express shipping on all orders shipped to the US and worldwide. From April 2024, we are shipping complete orders to cut down on waste so if your order includes made-to-order or pre-order items, we'll ship everything together once it's in stock.

2024 HOLIDAY SHIPPING ADVICE

Want your jewelry in time for holiday gifting? All holiday shipping timelines are subject to your location and carrier availability. We recommend ordering earlier to avoid any delays beyond our control.

USA customers: 

For free shipping, place your order by 17 December 2024. 

For express shipping (US$11.99), place your order by 19 December 2024. 

International customers: 

Order by 17 December 2024 with DHL express shipping (US$24.99 or or free with orders of US$200+). International standard shipping delivers within 2-3 weeks from purchase.

ORDERS SHIPPING WITHIN THE US

Standard shipping          FREE                    5-7 business days

Express shipping            USD $11.99*         2 business days

ORDERS SHIPPING WORLDWIDE (OUTSIDE THE US)

Orders $200+ (express shipping) FREE 3-6 business days

Standard international shipping USD $9.99* 2-3 weeks

Express international shipping USD $24.99* 3-6 business days

HOW FAST DOES ADORNMONDE SHIP?

We ship orders within 24-72 hours of purchase from our awesome New York warehouse, pending availability and credit verification. Customers who select express shipping services must also allow 24 to 72 hours for your order to be processed before it is shipped.

We strive to get your order to you as quickly as possible, but please note that shipping times may vary. During peak periods, such as Christmas or promotional events, there may be additional delays in the shipment of orders.When calculating delivery times for shipping services, please exclude weekends and public holidays, as these are not considered business days.

Please make sure all your shipping details are correct. Orders that are returned because of an invalid address may incur an additional $9.99 shipping charge if they are reshipped. After an order has been delivered to a correct shipping address, we cannot be held responsible for lost or stolen packages.

We ship on weekdays from New York. Orders placed for all shipping services before 12 PM EST will ship out on the same day. Orders received after Friday 12 PM EST will be shipped on Mondays. We are not able to prepare or ship orders on weekends or holidays.

If you have pre-order or made to order items, we'll ship everything together once all items are in stock. For large orders (US$500 or more), we may ship in stock items first and your made to order and/or pre-order items in a follow up shipment.

If there is an incorrect address, Adornmonde is not responsible for lost shipments that arise due to incorrect addresses provided by customers. It is the customers responsibility to ensure that their order(s) are correctly addressed at the time of purchase. Should an order fail to arrive because of customer address error(s), Adornmonde is not responsible for reissuing the shipment or refunding the customer.

For all international shipments outside the US, it is the customers responsibility to arrange the collection of their package within the designated time frame. Should the customer fail to collect their package from the respective international courier company, Adornmonde is not responsible for reissuing the shipment or refunding the customer.

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer. These fees are out of our control and vary by country. Standard (national post service) and express shipping providers (DHL, UPS, Fedex and EMS) notify the customer if such fees apply. They are the responsibility of the customer and due upon receipt of your package.

CAN YOU SHIP TO MY PO BOX?

Adornmonde ships to PO boxes in the US. We are unable to ship to P.O. boxes outside the US at this time.

WHAT COUNTRIES DOES ADORNMONDE SHIP TO?

We ship pretty much everywhere.

PACKAGE PROTECTION POLICY

For customers who opted for package protection: If your package was not received despite formal tracking indicating it was delivered, Adornmonde will either reissue the package or issue a credit note, based on your preference.

For customers who chose not to select package protection: Please note that Adornmonde is not responsible for lost, damaged, or delayed packages once they have been shipped. This includes replacements or refunds.

  • Contact us

    We love to chat. Contact us here.

  • Shipping

    Shipping rates and delivery for USA orders.

  • International

    Shipping rates and delivery for international orders.

  • Returns

    How to complete a return. USA & international return policy.

  • Ordering & payment

    How to place an order. Payment options we accept.

  • Contact us

    We love to chat. Contact us here.

  • Shipping

    Shipping rates and delivery for USA orders.

  • International

    Shipping rates and delivery for international orders.

  • Return policy

    How to complete a return. USA & international return policy.

  • Ordering & payment

    How to place an order. Payment options we accept.

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